Addressing Change: 5 Tips to Manage Employee Resistance to Change

It's pretty much a given that every organisation is in the midst of some kind of change management at any given moment. As we roll further into 2024, things are getting even more interesting. With AI continuing its march forward, the lingering effects of COVID-19...

How to use gap analysis to improve your customer strategy (Step By Step)

It’s now the year 2024, where customer expectations and the service they expect is ever-evolving. A lot of this has meant going online - with the advent of round-the-clock support becoming the norm, and the integration of AI chatbots - the customer service arena has...

How To Show Appreciation at Work: The 5 Languages of Appreciation 

Feeling seen, heard, and appreciated differs from person to person. Just as people have unique thinking preferences, they also have unique ways in which they like to be appreciated for a job well done. The nuance of understanding how an individual feels valued in the...

Best Team Building Activities to Improve Employee Communication

Ever wondered what sets a high-performing team apart from the rest? Imagine you could transform a group of individuals into a powerhouse team, achieving extraordinary results through amplified collaboration.  Now, picture enhancing this power through effective...
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Nature vs. Nurture: Can all skills be taught?

Nature vs. Nurture: Can all skills be taught?

Some things will come more naturally to some people than others. It’s just a fact of life that some skills will come naturally to us, while others we will have to work really hard just to be able to accomplish them (and sometimes still not even that well to our...

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Is Hybrid Working the new normal?

Is Hybrid Working the new normal?

A hybrid work arrangement is one where employees can work both from home and in the office. This can give employees the best of both worlds, allowing them to have the flexibility to work from home when they need to, while also being able to come into the office for...

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Coaching Women Leaders with Whole Brain® Thinking

Coaching Women Leaders with Whole Brain® Thinking

In a recent Certified Practitioners Workshop, Master Facilitator and Green Leaf Consulting founder, Cynthia Radford discussed the 7 Power Gaps that prevent professional women from achieving their highest potential (researched and written by Kathy Caprino). A power gap...

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10 Reasons teams resist change

10 Reasons teams resist change

For many of us, change is scary because it represents the unknown. We don't know what will happen next, and that can be very frightening. Change can also be difficult because it means leaving our comfort zone and trying something new. This can be especially...

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How to stop procrastinating

How to stop procrastinating

Procrastinators tend to dislike work, including both mental and physical work. Some of the common symptoms are feelings of indifference, difficulty in making decisions, and a lax attitude towards life - sound familiar? Procrastinators can exhibit poor time management...

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Top 7 HR Trends in 2022

Top 7 HR Trends in 2022

Human resources industry trends are always evolving and adapting as the world around us changes. The coronavirus pandemic which began in 2020 forced all industries to adapt to new restrictions, including human resources. At the time it was quite difficult for a lot of...

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Overcoming Professional Ghosting: Try this first!

Overcoming Professional Ghosting: Try this first!

We’ve all been there. That uncomfortable feeling when all of a sudden, out of nowhere, someone stops responding to our messages or isn’t taking our calls. No, we’re not talking about an ex-relationship gone sour, we’re talking about professional ghosting. ...

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