Customers. They’re the lifeblood of your business. Having good relationships with your customers is what drives your bottom line and helps you grow your business. Poor customer service, on the other hand, can cost your business big in lost customers and lost sales. ...
More is Not Always Better: How to Improve Communication at Work
No one listens. It’s one of the most common complaints across workplaces, industries, jobs, even in our personal lives. It doesn’t matter how much detail we give or how many times we say things, it seems like people keep coming back with questions about things we’ve...
The importance of Whole Brain® Thinking in the age of Artificial Intelligence
From how we fly our planes to how we order our pizza, Artificial Intelligence (AI) and machine learning are transforming how humans experience their everyday lives. Across industries of all kinds - aviation, finance, healthcare, even the creative arts - AI and machine...
Beyond Gender: Here’s How To Create True Diversity in Your Boardroom
Earlier this year, New Zealand was called out for the lack of women holding senior positions in their 27 NZX-listed companies. The country lags behind the UK, US and Australia with 18% of listed companies having zero female directors. Research has shown that having...
Employee wellbeing & business success: Are they connected?
Employee wellbeing is a major focus for businesses across Australia for good reason. Happy and healthy employees are more engaged, productive and loyal.
Diversity of thought is critical to business success
Diversity in business is not what you might think. It’s less about gender, race and ethnicity and more about diverse thinking styles. Let’s explore.
How does agile thinking make leaders more self aware?
To be successful in the modern business world leaders need to be able to think with an agile mindset while also assessing their self-awareness.
Can mindfulness really have a positive impact on employee engagement?
When you can encourage a more mindful approach to business practices, you will almost certainly see increases in employee engagement. Let’s explore why.
How learning and development can improve employee retention
Professional development and employee retention are closely linked. That’s because modern employees are at their most engaged when they are learning.